Terms and conditions

1. Acknowledgment of Risk

I understand that mountain biking is an adventure sport involving inherent risks that may result in injury, illness, property damage, or death. These risks may arise from terrain, weather conditions, equipment failure, collisions, physical exertion, or the actions of other riders.

I acknowledge that while the Coach takes reasonable steps to provide a safe environment, my safety cannot be guaranteed.

2. Assumption of Risk

I knowingly and voluntarily assume all risks associated with participation in mountain bike coaching sessions, whether known or unknown, and accept full responsibility for my participation.

3. Health Declaration

I confirm that:

I am physically fit to participate.

I have disclosed any medical conditions that could affect my safety.

I will inform the Coach immediately if I feel unwell or unable to continue.

4. Safety Requirements

I agree to:

Wear an approved helmet and appropriate protective gear at all times.

Ensure my bike is in safe working condition.

Follow all instructions provided by the Coach.

Ride within my skill level.

Failure to comply may result in removal from the session without refund.

5. Release of Liability

To the fullest extent permitted by New Zealand law, I release and discharge Sam Blenkinsop, its employees, contractors, and agents from liability for any loss, injury, or damage arising from my participation.

Nothing in this waiver is intended to limit rights that cannot legally be excluded.

6. Indemnity

I agree to indemnify and hold harmless the Coach from any claims, damages, or costs arising from my actions or failure to follow safety instructions.

7. Emergency Treatment

If I am injured or become ill and cannot provide consent, I authorise the Coach to obtain emergency medical treatment on my behalf. I accept responsibility for any associated costs.

Cancellations & rescheduling policy

Cancellations & Rescheduling

Cancellations or reschedule requests must be made at least 24 hours prior to your scheduled session.

Changes made within 24 hours of the session may result in loss of the session or full charge.

No-Shows

Failure to attend a scheduled session without notice will be treated as a no-show and charged at the full session rate.

Weather Policy

Sessions may be rescheduled due to unsafe weather conditions (e.g. heavy rain, strong winds, trail closures) at the coach’s discretion.

If a session is cancelled by the coach due to weather, you will be offered a reschedule or credit.

Late Arrivals

If you arrive late, your session will still end at the scheduled time to avoid impacting other bookings.

Full session fees still apply.

Refunds

Refunds are not provided for missed sessions or late cancellations.

Prepaid sessions or packages may be credited for future use if cancelled within the allowed timeframe.